Frequently Asked Questions
What is Ball 2?
Ball 2 is a smart durable foam ball with built-in sensors (IMU) and AI-driven software. It connects to a mobile app via Bluetooth, letting kids invent, learn, and play new games with voice-based interaction.
Ball 2 is available in two flavors:
- Ball 2 with AI - $69
- Ball 2 - $49
Who is Ball 2 designed for?
Ball2 is made with kids in mind, but is fun for all ages. The target age range is 9–14, but it can be played by anyone with a playful spirit. Ball2 is built for families, parties, classrooms, STEM education, and adults who enjoy interactive games.
How does the AI work?
The Ball 2 uses Conversational AI to make and code its games. We call it The GameMaker and it’s what makes it different from anything else you’ve ever played with.
When you land on a set of game rules, it’s sent to be coded automatically by AI. It’s built over the course of a couple minutes, by AI in the cloud.
When the code returns you have a new, real, playable game. Once a game is created, you own it forever. You can replay it any time, and you can share the game with friends for free so they can play it too.
Is the AI kid-friendly?
Ball2 uses OpenAI’s API, but the experience your child gets isn’t just a raw model. It’s wrapped inside an extremely strict, kid-friendly prompt.
If a child asks the AI something outside of that purpose the system politely redirects them right back to creating or improving a game. It stays focused on play, creativity, and movement.
We’ve tested these guardrails extensively with real kids, real families, and real edge cases. And we’re not just setting it and forgetting it. We will continually monitor, refine, and improve this system as more families join Ball2.
The app collects minimal data, stores it on the device, and complies with COPPA standards for children under 13.
Can I turn off access to AI?
Yes. An option is available in the app by clicking the 3-dot "More" option on the menu bar on the bottom of the app, and then clicking "Disable AI" from the slide-out menu. You can create a PIN and turn off the AI. AI can be turned back on at any time by entering the PIN again.
You can also buy the Ball 2 option without AI included.
Can I make unlimited games?
The Game Maker conversations use AI in real time, and AI has a tangible per-use cost - every Ball2 user starts with 50 game creation credits. A credit is used each time you make a game from scratch or when you remix another community game.
After those 50 credits - to make more games with the Game Maker, you can buy additional game credits through in-app purchases. You can purchase 10 game credits for $5.
See How Game Maker Credits Work
Does Ball 2 come with pre-made games?
The Ball2 has 50+ community games that we've built with AI, tested, and know are awesome. You can find them in the Community Games section of the app. These games show off a small range of possibilities with Ball2 and hopefully help spark new game ideas.
Where do I get the Ball 2 App?
The Ball2 Game Maker app is available for iOS and Android.
Can I connect two Ball 2s to play together?
Yes. Two Ball 2s can pair to the same app and unlock head-to-head and co-op games — relays, tag-team challenges, and matches where the action moves between two balls.Does it need an internet connection to work?
Ball 2 connects to your phone via Bluetooth. The AI features that invent games or talk back require internet access, but any community game or previously created games are available without an active internet connection.
What do I do if the AI seems like it is lagging?
Game Making does require an internet connection. The stronger the connection the better the conversation will flow. If you are outside of your home but still connected to you wifi, you may find a better signal turning off your wifi and making the game with data.
How long does the battery last and how is it charged?
The battery will last over 500 hours of active gameplay over a 3 year period.
Do I need to be gentle with my Ball 2?
The Ball 2 is a durable foam ball. That said it is still an electronic device. Please treat your Ball 2 with respect and care.
Why is the voice when making games different from the voice playing games?
The voice when making a game is controlled through the Game Maker process and the Conversational AI. When playing games the app uses system voices from your phone.
On Apple devices we recommend downloading the "Daniel (Enhanced)" voice for the best experience. The easiest way to do this is search "Voices" in Settings and go to "Voices-> Accessibility -> Read & Speak".
What are the holes for?
The Ball 2 was intended to be modded. The center groove and the 10 holes in the ball are built to allow you to attach your own 3D prints to it.
Does the Ball 2 make sound or have lights?
No, all of the Ball 2 feedback is done through the iOS and Android apps. The Ball 2 doesn't have any speakers or lights. We made this decision so that we could make a product that is as energy efficient as possible, inexpensive, and never needs charging. The app is built to primarily provide audio feedback so that you can stay focused on play and the ball and not be staring at a screen.
What devices are supported for Ball 2?
Apple iPhone - Requires iOS 17.0 or later
Apple iPad - Requires iOS 17.0 or later
Android Phones - Requires Android 13 or later
Android Tablets - Requires Android 13 or later
What is your return policy?
We stand behind the quality of Ball 2 and want you to have a great experience. Ball 2 comes with a 30-day limited warranty that covers manufacturer defects and hardware-related damage.
If your Ball 2 arrives damaged or becomes non-functional due to a manufacturing issue within 30 days, you may return it for a refund or request an exchange.
Please contact us at info@ball2.ai to initiate a return.
Do you ship internationally?
We ship in the USA and Canada. We hope to ship broader internationally in the coming months.
Who makes Ball2?
The team behind Ball2 is made up of 5 dads and entrepreneurs with experience in industrial design, electrical engineering, physics, software engineering, and game design. The team behind Ball2 has worked for companies like Comcast, the Axe Bat, EA Sports, Play Impossible, and Carnival.
Are you looking for partnerships?
Yes. We love great ideas and are always willing to chat. Learn more about partnerships with Ball 2 here.
Do you have affiliate sales and marketing programs?
Yes. Learn more about Ball 2 affiliate opportunities here.
Do you have wholesale opportunities?
Yes. Learn more about wholesale here.
Can I buy tax-exempt?
Yes. If you or your company has tax-exempt status please email andrew@ball2.ai with your certificate to set up your account.